Christine

Christine joined Family Credit Management in 2006, gaining hands-on experience in nearly every aspect of the client journey. In her first five years, she handled client calls, chats, and emails, negotiated with creditors, and managed payments. In 2011, she became a supervisor, assisting with department operations, and by 2012, she took over managing the department independently. As the company has grown, she now collaborates with multiple managers to ensure quality across all departments and drive innovation in client care.

Now serving as Assistant Vice President, Christine works closely with the company’s President and Senior Vice President to support Family Credit’s continued growth and development. Passionate about her role, she sees herself as a reflection of the average consumer, allowing her to connect deeply with clients. She understands their challenges and is committed to providing empathetic, caring, and understanding service.

Christine holds a bachelor’s degree in Business Management from Concordia University Wisconsin and is a Certified Credit Counselor. She lives in northern Illinois with her husband, two sons, and two dogs. In her free time, she enjoys shopping, dining at local restaurants, crafting, and indulging in reality TV.